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My home was robbed and items were stolen. Upon contact with Jibna (which is near impossible because they either don't answer their phones or NEVER return a call) I was given the run around repeatedly. After months of back and forth and being spoken down to - they...
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#1088541
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Absolute worst company I've ever had the displeasure of encountering! Nothing but rude unpleasant staff! Their website is very misleading, and so are their policy's. They are replacement only which is fine, however when they agreed to insure me they did not say that......
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Anonymous
Anonymous

I've had the same experience with Jibna. They are terrible and do not honor claims. We had a robbery and they refuse to honor the policy. I was rarely ever able to get hold of...

1.0
#1002883
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My insurance policy specifically stated that anything new purchased was covered within 30 days of purchase, but when we had problems with a new purchase a week after purchase, JIBNA informed us over the phone that "we were welcome to file a claim, but that they weren't...
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#934890
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JIBNA was my insurance carrier when, after an inspection of my engagement ring , it was discovered that one of my side trapezoid diamonds was chipped. My diamond replacement process was excruciatingly slow . I felt that the " ball was being dropped" at every turn. It...
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#764021
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I have been a paying customer for over 10 years with the jewelry insurance company JIBNA. Recently, my diamond I've had for 26 years fell out of the setting and they would not cover it!!! They said it was my fault due to wear and tear. So I guess I'm not allowed to...
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1.0
#673306
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